Assist Slot Supervisor in guest service and public relations on the slot floor. Answering general questions about machine play, identifies and refers problems or complaints to immediate supervisor.
Specific Responsibilities:
- Provide quality Guest Service.
- Corrects bill acceptor jams.
- Completes hand pays and jackpot pays.
- Resolves minor guest disputes.
- Follows all policies and procedures.
- Keeps the Casino clean.
- Assist Slot Supervisor and above with special projects and assignments.
- Completes other duties as directed by Slot Supervisor.